Customer Support

Customer support for the Bid Express®X service is available by phone and email Monday through Friday from 7:00 AM - 8:00 PM Eastern Time, excluding legal holidays and when posted.  Live chat is available during customer support hours from 8:00 AM - 6:00 PM ET.

Contact Bid Express

By phone or FAX:

Toll free phone: (888) 352-BIDX (2439) and select option 1.
Phone: (352) 381-4888 and select option 1.
Fax: (888) 971-4191

Live Chat:

Click the chat icon in the lower right corner of the Bid Express page.

By email:

Support: customer.support@bidx.com
Suggestions/ideas/general input: feedback@bidx.com

By mail:

Bid Express
2970 SW 50th Terrace
Gainesville, FL 32608-5076